Terms & Conditions
Agreement to Terms
Welcome to Shopex. These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing or using Shopex, you agree to be bound by these Terms.
If you do not agree to all of these Terms, you are prohibited from using our services and must discontinue use immediately. We reserve the right to modify these Terms at any time, and your continued use of the platform constitutes acceptance of any changes.
User Accounts
Account Registration
To access certain features of our platform, you may be required to create an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your login credentials confidential and secure
- Notify us immediately of any unauthorized access to your account
- Accept responsibility for all activities under your account
Account Termination
We reserve the right to suspend or terminate your account at any time if we believe you have violated these Terms, engaged in fraudulent activity, or for any other reason at our sole discretion.
Products and Services
Platform Services
Shopex operates as a platform connecting users with various businesses and their products. We do not directly sell products but facilitate transactions between buyers and sellers.
Product Information
While we strive to display accurate product information, we cannot guarantee that all details, including descriptions, images, pricing, and availability, are error-free. Individual businesses listed on our platform are responsible for the accuracy of their product listings.
Pricing
- All prices are displayed in the currency specified by each business
- Prices are subject to change without notice
- We are not responsible for pricing errors by individual businesses
- Applicable taxes and shipping fees may apply and will be shown at checkout
Orders and Payments
Order Placement
By placing an order through our platform, you:
- Confirm that all information provided is accurate
- Authorize us to share necessary information with the relevant business
- Agree to pay the total amount for your order, including any applicable fees
Order Acceptance
All orders are subject to acceptance by the respective business. We and our partner businesses reserve the right to refuse or cancel any order for reasons including:
- Product availability issues
- Errors in pricing or product information
- Suspected fraudulent or unauthorized transactions
- Failure to meet order requirements
Payment Processing
Payments are processed securely through our platform or through payment methods specified by individual businesses. You agree to provide valid payment information and authorize charges for your purchases.
Returns and Refunds
Return and refund policies are determined by individual businesses on our platform. We encourage you to review each business's specific policies before making a purchase.
General guidelines:
- Contact the business directly for return requests
- Keep original packaging and receipts
- Follow the business's specified return procedures
- Refunds will be processed according to the original payment method
Shopex may assist in facilitating communication between buyers and sellers but is not responsible for the resolution of individual disputes.
Prohibited Activities
When using our platform, you agree NOT to:
- Use the service for any unlawful purpose or in violation of any laws
- Engage in fraudulent, deceptive, or misleading activities
- Attempt to gain unauthorized access to our systems or other users' accounts
- Upload or transmit viruses, malware, or other harmful code
- Interfere with or disrupt the platform's functionality
- Scrape, harvest, or collect user information without consent
- Use automated systems or bots to access the platform
- Impersonate another person or entity
- Harass, abuse, or harm other users or businesses
- Post or transmit false, misleading, or defamatory content
- Infringe upon intellectual property rights of others
Intellectual Property
Our Content
All content on the Shopex platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Shopex or its content suppliers and is protected by intellectual property laws.
User Content
By submitting content to our platform (reviews, comments, images), you grant Shopex a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display such content in connection with our services.
Business Content
Businesses retain ownership of their product listings, images, and descriptions. They grant Shopex permission to display this content on our platform.
Disclaimer of Warranties
SHOPEX IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING:
- The platform will be uninterrupted, timely, secure, or error-free
- The results obtained from using the platform will be accurate or reliable
- The quality of products or services obtained through the platform will meet your expectations
- Any errors in the platform will be corrected
We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHOPEX AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, use, goodwill, or other intangible losses
- Damages resulting from unauthorized access to or alteration of your data
- Damages arising from your use of or inability to use the platform
- Any conduct or content of third parties on the platform
Our total liability shall not exceed the amount you paid to us, if any, in the twelve (12) months preceding the claim.
Indemnification
You agree to defend, indemnify, and hold harmless Shopex and its affiliates, officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:
- Your use of the platform
- Your violation of these Terms
- Your violation of any third-party rights, including intellectual property rights
- Any content you submit or transmit through the platform
Governing Law and Disputes
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of the platform shall first be attempted to be resolved through good-faith negotiation. If resolution cannot be reached, disputes may be submitted to binding arbitration or the appropriate courts.
Third-Party Links
Our platform may contain links to third-party websites or services that are not owned or controlled by Shopex. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Your use of third-party websites is at your own risk, and we encourage you to read the terms and conditions and privacy policies of any third-party sites you visit.
Changes to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. Material changes will be notified by:
- Posting the updated Terms on this page
- Updating the "Last Updated" date
- Sending email notifications for significant changes
Your continued use of the platform after any changes constitutes acceptance of the new Terms.
Severability
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
Contact Us
If you have any questions about these Terms & Conditions, please contact us: